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Audiology

The Western Health Audiology Department assesses, diagnoses and manages hearing and balance disorders in adults and children.

What we do

Audiologists at Western Health work with you to help preserve, manage and improve your hearing, your ability to process and understand sounds, and your balance.

We work closely with Ear, Nose and Throat (ENT) specialists, paediatricians and other paediatric allied health services.

Who this service is for

We provide a high quality, evidence based, client-centred service for adults and for children and their families. Our audiologists have extensive experience working with children who have specific needs.

Services and facilities

Hearing assessments

Newborn assessments

Behavioural assessments

Services not offered

Referrals

This service does not accept referrals for adults referred from outside of Western Health.

For paediatric referrals, a written referral to audiology is required. The referral may come from any of the following: 

  • general practitioners (GPs)
  • medical specialists (paediatricians, ENT specialists, neurologists)
  • maternal and child health nurses
  • speech pathologists
  • other hearing services, schools, parents or carers.

Once the referral is received, it will be triaged by an audiologist. You may be offered an appointment or placed on a waiting list according to urgency. Your referral may be rejected if an appropriately timed appointment cannot be offered or if the services are not offered.

Please refer to the Paediatric Audiology Referral Guidelines for more information Access Referral Guidlines - Paediatric Ambulatory Audiology

Private Hearing Services at Melton

Audiology Clinic – Connect Hearing at Melton Health

The Audiology Clinic operates in partnership with Melton Health and Connect Hearing, providing comprehensive hearing assessments for children under 18 years of age.

Priority access

Appointments are prioritised for:

  • Infants referred by the Victorian Infant Hearing Screening Programme (VIHSP)
  • Children referred by an Ear, Nose and Throat (ENT) specialist
  • Children with developmental delays, disabilities, or other needs requiring hearing assessment

Services offered

  • Auditory Brainstem Response (ABR) and Auditory Steady-State Response (ASSR)
     (typically conducted at other sites such as Sunshine)
  • Tympanometry
  • Play Audiometry
  • Visual Reinforcement Audiometry (VRA)
  • Pure Tone Audiometry (PTA)
  • Otoacoustic Emissions (OAE)

Cost to clients

No charge for public patients under 18 years of age through Melton Health.

Opening hours

Monday to Friday, 9:00 am – 5:00 pm

Contact information

For private appointments including:

  • WorkCover assessments
  • Hearing aid fittings
  • Adult hearing assessments (external referrals)
  • Fitting of assistive listening devices

Connect Hearing: 9372 0988
Email: [email protected]
Website: Connect Hearing – Moonee Ponds
Address: 3 Everage Street, Moonee Ponds

In the case of a life threatening emergency, call 000.
Emergency