Western Health Emergency Departments

 

​​For all emergencies – Dial 000

On arrival to ED, patients are prioritised using the Australasian Triage Scale (ATS). This is a nationwide system from which highly skilled triage staff conduct a risk assessment to prioritise the most acutely unwell patients - life or limb-threatening illness – first. Those with less urgent conditions will then be seen in medical priority order. All efforts are made by our specialist team of doctors and nurses to see patients in a reasonable timeframe, and we ask patients to please present to triage with any concerns while waiting, particularly if a change in condition is noted.

Our Emergency Departments:

Sunshine Hospital

For real time emergency department wait times, please visit the Sunshine Hospital page.

Phone: (03) 8345 1333

Location: The Emergency entrance is on Majorca Street, St Albans, near the Western Ring Road off ramp for Furlong Rd. It is 1km from Ginifer train station.

We are open 24 hours a day, 7 days a week.

Transport and Parking

There is a drop off zone near the entrance to emergency at Sunshine Hospital. There is a strict 10 minute time limit in this zone.

Main areas of treatment

The Emergency Department treats both adults and children across the  whole range of emergency conditions. Some specialties are site-specific to either Sunshine or Footscray campus and therefore patients may need to be transferred to another campus of Western Health after receiving emergency care. Severely injured patients are not normally brought by ambulance to Sunshine Hospital, being taken rather to one of the major trauma centres in Melbourne (The Royal Melbourne, The Alfred or the Royal Children's Hospital). 

Footscray Hospital

For real time emergency department wait times, please visit the Footscray Hospital page.

Phone: (03) 8345 6666

Location: The Emergency entrance is on Eleanor St, Footscray.

We are open 24 hours a day, 7 days a week

Transport and Parking

There is a drop off zone near the entrance to emergency at Footscray Hospital. There is a strict 10 minute time limit in this zone.

The Emergency Department comprises 30 cubicles (includes 3 resuscitation cubicles) and  and an adjacent 12 bed  Short Stay Unit. In addition to these areas there are procedural rooms for the isolation of infectious diseases, eye injuries, suturing and plastering.

Williamstown Hospital

For real time emergency department wait times, please visit the Williamstown Hospital page.

Phone: (03) 93930100

Location: The Emergency entrance is off Railway Crescent, Williamstown.

We are open every day from 8.00am to 10.30pm.

For emergencies outside these hours, please go directly to Footscray Hospital or Sunshine Hospital.

The Williamstown Hospital sees adults and children generally with less severe injuries or illness. Patients who need to be admitted into hospital will be transferred to Footscray Hospital or Sunshine Hospital.