Identity & Access Management - Single Sign on (SSO) and Multi Factor (MFA)
What's Happening?
Western Health is implementing changes to improve security as well as simplify and centralize access to web based applications. Part of this change will be the introduction of Single Sign On (SSO) and Multi-Factor (MFA) to access your web based applications.
With SSO, web based applications can accessed from one location, and only need to login with Email as your Username followed by your Western Health password just the once.
What you need to do
The first thing to do is to register for SSO. Registration will take about 2 minutes and can be completed in 6 steps.
Details on how to register can be found on the registration link below.
Once registered, applications that have been imported into SSO can be accessed via a dashboard or directly via the application on the desktop.
Further information on access SSO applications can be found in the Applications link below.
Support and further information
Further information can be found in the FRQ document and Authentication options links.
If you have an issue cannot be resolved by the information provided in the Basic troubleshooting guide, then please log a ticket with the Service Desk.
Phone: 03 8345 6777
Email:
[email protected]
Internet:
http://servicedesk.wh.org.au
Travelling Overseas
If you are travelling overseas or will be on extended leave and require access to your work account or WebMail, you must raise a request via the Service Desk on 03 8345 6777, Email
[email protected] or Portal
http://servicedesk.wh.org.au at least three days prior to your departure.
