Western Health Cancer Services department recognises consumers as key partners in our work. We are committed to making sure consumers have a voice in planning how our services are provided and how they can be improved. The consumer voice provides us with valuable information from experts – those who receive the service.
A consumer is defined as someone who represents consumers’ interests. This could be:
There are a number of different ways that consumers can be involved. Some examples include:
Completing surveys
Reading and being involved in the development/review of patient brochures and handouts
Sharing with us your experience with Cancer Services at Western Health
Joining a committee to work on a specific project
Joining our Consumer Advisory Group
Speaking at events.
One of our consumers also represents Western Health on the VCCC Cancer Consumer Advisory Committee.
The way you may choose to become involved depends on your time and interests, including:
one-off task, or several one-off tasks,
short-term basis (6-12 months), or
longer term (12 months or longer).
Your involvement would be voluntary and you would be free to discontinue at any time.
For more information about becoming involved as a consumer representative, please speak to your doctor or nurse, or contact one of our project officers at [email protected] or Ph: (03) 8395 8271.
View information about more specific roles for consumer representatives.
