SHORT COURSES TERMS & CONDITIONS:
Course Refund Forms:
Western Health Participants: Refund form (PDF)
External Participants: Refund form (PDF)
Western Health Participants:
- A Course Administration Fee of $30 is applicable to selected short courses - refer to the Welearn Course Catalogue. This fee is non-refundable.
- If you are unable to attend a course and need to cancel your enrolment, we require a minimum of 5 working days' notice to be able to issue you with a credit to transfer to another course.
- If failure to attend is under 5 working days' notice, due to sudden illness, a medical certificate is required to obtain a credit to transfer to another course.
- All cancellation/transfer enquiries are to be forwarded via email: [email protected]
- Voicemail messages will NOT be accepted as a notification of an enrolment cancellation.
- If a class is cancelled by Education & Learning at any time, participants have the option of rescheduling to another course or receive a full refund.
External Participants:
- A Course Administration Fee of $30 is applicable to selected short courses - refer to the Welearn Course Catalogue. This fee is non-refundable.
- If you are unable to attend a course and need to cancel your enrolment, we require a minimum of 5 working days' notice to be able to issue you with a credit to transfer to another course or refund (less $30.00 Administration Fee).
- If failure to attend is under 5 working days' notice, due to sudden illness, a medical certificate is required to obtain a credit to transfer to another course or refund.
- All cancellation/transfer enquiries are to be forwarded via email: [email protected]
- Voicemail messages will NOT be accepted as a notification of an enrolment cancellation.
- If a class is cancelled by Education & Learning at any time, participants have the option of rescheduling to another course or receive a full refund.
Course Closing Date for Registrations:
Short course registrations close five (5) working days prior to course commencement date.
Course Alterations:
Western Health makes every effort to ensure that Education & Learning course information is correct at the time of publication. Western Health reserves the right to change or postpone courses and/or course content, and to alter course schedules, locations, fees and facilitators due to unforeseen circumstances.
PRIVACY STATEMENT:
Protecting your privacy and personal information is important to Western Health. Information collected on this registration is intended for training and administration purposes only. By using the online registration process, you consent to the collection and use of personally identifiable information about you in accordance with Western Health Privacy Policies. The information will be handled confidentially in accordance with the Privacy Act (2000) and our Privacy Policy.
Respecting your privacy:
Western Health is committed to protecting privacy and confidentiality. In accordance with all relevant legislation, Western Health protects the privacy of personal and health information it holds and uses it only for the purposes intended.
This Privacy Statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website.
What information is collected and how is it used?
Health and/or personal information will only be collected when it is necessary for Western Health to perform its functions.
This site uses visitor logs to automatically record non-personal data, which does not identify specific users. Where any data could identify you, we will not attempt to do so unless required by law. De-identified data from the visitor logs may be used to update and improve this website and for statistical purposes only. Email messages you submit via this site may include personal information such as name, email address and telephone number. This information will only be used to respond to specific user queries and will not be added to any mailing lists nor disclosed to any other party without your knowledge and consent, unless required by law.
Security of information:
Western Health has technology and security measures aimed to protect personal and health information, from misuse, loss, unauthorised access or unauthorised disclosure. You should be aware that there are risks in transmitting information to us online. If you are concerned about conveying sensitive material to us over the Internet, you might prefer to contact us by telephone or mail. Information is also stored and disposed of in accordance with our obligations under the Public Records Act 1973 (Vic).
Access to information:
In accordance with the Freedom of Information Act 1982 (Vic) you have the right to request access to your personal information held by Western Health. If there is information in the record which is incorrect, you have the right to request that it be corrected.
Jurisdiction:
These Terms and Conditions will be governed by and construed in accordance with the laws in force in the State of Victoria and you submit to the non exclusive jurisdiction of the courts of that State.
Contact Us:
Western Health Footscray Campus: Administration Education & Learning Footscray Hospital 160 Gordon St FOOTSCRAY VIC 3011 Tel: 03 8345 6845 I Email: [email protected] | Western Health Sunshine Campus: Administration Education & Learning WCHRE Building, Sunshine Hospital 176-190 Furlong Rd ST ALBANS VIC 3021 Tel: 03 8395 8183 I Email: [email protected]
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